The realtors & real estate agent is on the move. Driven by the desire to satisfy his customers in the most efficient way possible, he finds himself caught in repetitive journeys all day long. He must indeed advertise, find the right sellers and the right buyer, manage contracts, and finalize administrative procedures. At first glance, we realize that these tasks are colossal for one man.
To relieve all this, we suggest you discover the Best Laptops for Realtors & Real Estate.
Best Laptops for Realtors & Real Estate Agents 2021
Best Laptops for Realtors & Real Estate Agents | Comparison Table 2021
Top Quality | 5-Star Rating | Affordable Price
|Laptop Name||GPU||CPU||RAM||Price $$|
|ASUS ZenBook 13||2GB NVIDIA GeForce MX250||1.8GHz Intel Core i7-10510U||16GB|
|Dell XPS 13 9380||Integrated Intel UHD 620||CPU: 1.9GHz Intel Core i7-8565U||8 GB|
|Lenovo Ideapad L340||4GB NVIDIA GeForce GTX 1650||2.4GHz Intel Core i5-9300H||8 GB|
|HP Spectre x360 13t||Integrated Intel UHD 620||1.8GHz Intel Core i7-8550U||16GB|
|Microsoft Surface Pro 7||Integrated Intel Iris Plus||1.3GHz Intel Core i7-1065G7||16GB|
|Huawei MateBook X||Integrated Intel HD 620||2.7GHz Intel Core i7-7500U||8 GB|
|Apple MacBook Pro||Integrated Intel Iris Plus 645||1.8GHz Intel Core i5 (8th Gen)||8 GB|
7 Top Laptops for Realtors & Real Estate Agents | Reviews 2021
1. ASUS ZenBook 13
- CPU: 1.8GHz Intel Core i7-10510U
- RAM: 16GB
- Storage: 512GB SSD
- Display: 13.3-inch FHD Touch (1920 x 1080)
- GPU: 2GB NVIDIA GeForce MX250
- Battery: Up to 6 hours
- Weight: 2.8 lbs
The manufacturer Asus develops its computers to help users to work or have fun as they wish and offer a full range including the Zenbook 13 which is intended to be an ultra ergonomic PC with extremely thin screen edges to give pride of place to the picture. We got to test it for a while and here are our impressions.
With its aluminum frame and beautiful edge-to-edge screen, the Zenbook presents a design that appeals to you. The keyboard and touchpad transforming into a numeric keypad are rather ergonomic, and the Ergolift hinge aligns the good points. Too bad the connection lacks a bit of modernity, especially on the USB-C side.
Screen: The Zenbook incorporates a 13-inch Full HD screen. I had no problem using it on a daily basis, but you can’t really say that I placed the screen in difficult conditions, with the winter weather.
The screen displays a slightly low brightness of 260 cd / m² for a good contrast of 1360: 1. Fortunately, the matte coating should limit glare when using the PC outdoors. The colors tend, as often, a little too much towards the blue to the detriment of the level of red. The color temperature is thus 8000K on average. Finally, the sRGB color spectrum is not fully covered according to our results.
Performance: Our test copy incorporates a 1.8GHz Intel Core i7-10510U processor supported by 16 GB of RAM and 512 GB of SSD storage. With such a configuration, the device is primarily intended for professionals realtors; who need a mobile work tool. The performance of the laptop will be sufficient for document editing, light photo retouching. It will show its limits for running 3D games or for heavy editing (video editing, or image editing with a lot of layers).
This is confirmed by the results of the Cinebench test, which calculates the rendering of a scene using 3D. The machine scores 532 points, which puts it under the Dell XPS 13.
Battery: The machine is equipped with a 3-cell 50Wh battery. It is recalled that Windows 10 is particularly sensitive to the number of applications launched since multitasking is complete (unlike a mobile system which limits applications in the background). With my professional use (lots of Chrome tabs open, editorial staff, and a YouTube feed in the background), I had no trouble keeping up 8 hours and 45 minutes, or a full day in writing. Allow a little over 9 hours of video playback.
Software: Windows 10 is improving from version to version, and Microsoft has notably invested in the security of its operating system. Why on earth do we still find McAfee as a default solution on Asus machines? This is done at the expense of the user experience.
It is on the connectivity that Asus disappoints us a little with this ZenBook 13. Nothing prohibitive, the machine offers an HDMI port, two conventional USBs, and a USB Type-C. Unfortunately, the latter is a simple 2nd generation USB 3.1 port and does not house a Thunderbolt 3 as is generally the case on laptops in this range. In my tests, I was not able to use this USB Type-C port to pass video or to recharge the PC battery.
2.Dell XPS 13 9380
- CPU: 1.9GHz Intel Core i7-8565U
- RAM: 8GB
- Storage: 512GB SSD
- Display: 13.3-inch 4K UHD (3840 x 2160)
- GPU: Integrated Intel UHD 620
- Battery: Up to 8 hours
- Weight: 2.8 lbs
The Dell XPS 13 is still one of the best realtors laptops using Windows. Its design is better than ever, with a Dolby vision HDR display with great brightness, and Dell has finally got the webcam back in the right position. Unless you're looking for a little bit of game performance, there aren't that many downsides.
The Dell XPS product line has historically been known for its clean design and professional build quality, and the XPS139380 is no exception. The aluminum outer shell is very beautiful and comfortable to the touch. Currently available in several colors. XPS's standard color scheme is decorated with a grey exterior and black carbon fiber.
In addition, the exterior can be made of "rose gold" and the interior is made of the white North Pole woven fiberglass, or the exterior can be selected from "Frost" (light gray/white).
I used each of the above color schemes on my old Dell laptop, so I have to say that the new "Frost/White" option is my new favorite.
Screen: Fortunately, Dell has not made many changes on the display other than the location of the webcam. It is still available in 4K, or Full HD resolution with regular and touch screen options. Displaying 4K on a 13.3-inch screen is a ridiculous pleasure that drains the battery. Therefore, it is recommended to use the 1080p version that we tested.
IPS displays are still eye candy and cannot achieve the 100% coverage of the sRGB gamut claimed by Dell, but the 95% score achieved is not. Ignore it. This makes it one of the best laptop monitors on the market, more than enough for color-sensitive work. The 413cd/m2 brightness is also excellent, but Dell's annoying dynamic contrast once again pulls out an ugly head.
Keyboard & Trackpad:
Dell seems to have dropped the keyboard and trackpad pretty well. The backlit keyboard is a standout example of how to achieve a satisfying and smooth typing experience without having to re-create the wheel. Our only complaint about keyboards is a long-standing problem. This means that you often miss the left and right arrow keys in the middle as you type, and instead press the up and down buttons on the page.
However, the same cannot be said for touchpads. There are no obvious changes, but I'm d experience some issues with skipping cursors. This mainly occurred when scrolling with two fingers. We have heard similar reports from others, but we tend to blame this for driver issues, not manufacturing defects. At worst, it's a bit of frustration and otherwise a great touchpad.
Typically, the internal hardware is the only area where Dell can take advantage of chips to pay serious attention to the machine, but this year still seems to be a relatively minor update. the Previous XPS13s used 8th generation Intel chips, but this year is one again. The main difference is that last year's model used the Kaby Lake-R chipset, but this machine will work with the new architecture. Whiskey Lake.
To be precise, the review model uses an Intel Corei7-8565U quad-core with 8GB of RAM. However, while this chip is based on a new architecture, it is functionally the same as the i7-8550U processor used in the XPS 13 reviewed last year, with a 600MHz increase in maximum turbo frequency. The main difference. In fact, both machines received nearly the same 95 and 96 ratings in benchmark testing, while the 2018 XPS 13 test unit was 16GB but 8GB, so thanks to larger RAM allocations, the new machines will make slight progress.
The new XPS13 confidently handles multiple tasks and demanding workloads every day at the expected speed. It was only when the use of multiple Chrome windows was overloaded with an excessive number of tabs, straining the slight reservation of RAM on this laptop. This issue was fixed in a quick reboot, but it's rarely seen on other laptops, As with previous generations, there is no dedicated GPU. Therefore, you must accept Intel's integrated graphics capabilities.
Battery: It's somewhat better than the previous model in terms of battery life, but it's even better with modern devices, and it's improved by nearly 30 minutes in testing. This model scored 10 hours and 35 minutes in a video playback test. It was a very decent score, more than 2 hours better than our competitors and in our experience, we were able to complete the day's work without any problems.
Unsurprisingly, given that Dell has not changed the chassis design, the new XPS 13 uses the same port configuration as the previous model, consisting of two Thunderbolt 3 ports on the left and one USB-C 3.1 on the right. Complete everything with a headphone jack and MicroSD card reader. As always, this is a good choice, but I'd appreciate it if you had a full-size USB port and SD card slot.
3.Lenovo Ideapad L340
- CPU: 2.4GHz Intel Core i5-9300H
- RAM: 8GB
- Storage: 512GB SSD
- Display: 15.6-inch FHD (1920 x 1080)
- GPU: 4GB NVIDIA GeForce GTX 1650
- Battery: Up to 9 hours
- Weight: 4.84 lbs
The laptop design is very sleek and minimalistic and the IPS screen will give you a great presentation of your office documents and ppts & 3D maps.
Honestly, the laptop looks really good. It has a shiny brushed cover, a similarly painted base, and a matte bottom. Unfortunately, the entire Ideapad L340 (15") body is plastic, so you should be especially careful if you don't want to damage its body or internal equipment. Its profile is 22.9 mm and the weight is 2.20 kg. This is a medium-sized device for realtors & real estate agents.
Performance: The Lenovo IdeaPad L340 is available in 15" or 17". Both sizes can be shipped with the 9th generation Intel Core i5-9300H processor. However, 17 inches can also be bundled with the 4GB NVIDIA GeForce GTX 1650.
If you receive an IdeaPadL340 with a 9th generation IntelCorei7-9300H processor, you have a 6-core processor with a maximum clock speed of 2.40GHz and a cache of 12MB. These features promise a high-speed laptop that can multitask without slowing down.
On the other hand, if you buy a laptop model with 4GB NVIDIA GeForce GTX 1650, you will get a 4-core processor with a maximum clock speed of 3.70GHz and a cache of 4MB. Obviously, this processor is not as good as the 9th generation IntelCore i7, but it can still multitask efficiently.
There is no shortage in the RAM department. The laptop has two DDR4SODIMM memory slots that can use up to 16 GB (maximum total).
It offers great storage possibilities. It offers up to 512 GB PCIe SSD, up to 1TB hard drive. The best and most cost-effective combination is a 256GB SSD for installing the operating system and a 1TB hard drive for storing files.
The battery life of this laptop depends a lot on how you use it. Laptops come in a variety of operating modes, which can reduce battery usage (at the expense of computer power). The average usage time of this laptop is about 5 hours. This is probably the time you can expect from most gaming laptops that work with a full battery.
The audio in this notebook uses Dolby Audio technology to provide an enhanced audio experience. This technology is suitable for laptops and achieves clear sound without the dreaded low-quality audio echoes found in cheap laptops.
When it comes to connectivity, you can see that all ports are located on the left side of the device. They include barrel-type plugs, RJ-45 connectors, HDMI ports, and two USB Type-A 3.1 (Gen. 2) ports, an audio jack, and USB Type-C 3.1 (Gen. 2) Start with the port. But that's not all! The old school only - there is a DVD-RW drive on the right. You can certainly enjoy some of the FIFA 2005 action you still have on the CD.
4.HP Spectre x360
- CPU: 1.8GHz Intel Core i7-8550U
- RAM: 16GB
- Storage: 512GB SSD
- Display: 13.3-inch FHD Touch (1920 x 1080)
- GPU: Integrated Intel UHD 620
- Battery: Up to 12 hours
- Weight: 2.78 lbs
The Specter x360 is a compact ultrabook, equipped with powerful components and all the essential equipment to work in excellent conditions. And it turns into a tablet in less than it takes to say it. As most of the time with this type of configuration, its only real weakness is its poor 3D graphics performance, little if any suitable for real estate & games.
HP Spectre x360 13 is offered in aluminum outfits either in striking blue, dark black, or more delicate yet premium silver. This notebook is very thin, reaching up to 17 mm in the thickest part and weighing only 2.78 Ibs. The quality of the build itself is amazing. There are no twists or clicks on the body or lid. In addition, an important feature of the design here is the double bevel edge.
HP Specter x360 has a 13.3-inch touchscreen, which can be rotated 360 degrees. This makes it possible to use the computer in several configurations: in tablet mode, in tent mode, or in easel mode, to watch a movie, or surf the web with the index finger. Its IPS panel supports Full HD definition (1920 x 1080 pixels) and delivers good display quality, with a good level of brightness.
Good performance, except in 3D
The latest version of the HP Specter x360 does indeed embed the tenth generation Core i7 processor (i7-1065G7), launched at the end of last year by Intel. This model incorporates four cores clocked at 1.3 / 3.9 GHz. Completed by 8 GB of DDR4 memory (dual-channel at 3200 MHz) and a 512 GB SSD (Samsung), it ensures a good level of general performance.
On the other hand, the ultrabook behaves much better when it comes to watching videos, especially thanks to its two speakers from Bang & Olufsen. Although placed under the machine, they ensure good overall quality. Especially since the control panel is complete and allows everyone to find the most pleasant audio rendering.
Another utility called HP Command Center, allows you to adjust the thermal profile you want to use (high performance, Comfort, or Silence modes) and to define priorities in terms of wireless transfers (higher or lower bandwidth depending on the applications. ).
Finally, the Specter x360 is equipped with a 60 Wh battery. The USB C power supply that allows it to be recharged is small in size and weighs only 206 grams).
Finally, note that the screen is not completely anti-glare. Indeed, we sometimes notice that the environment is reflected on the screen, when the displayed image is very dark or when viewed from an angle. However, the phenomenon remains much less pronounced than with a shiny panel when looking at the image from the front.
The connection includes two USB 3.1 type C ports (second generation and Thunderbolt 3 compatible), as well as a USB 3.1 type A port. And to integrate the latter, despite the thinness of the Specter, the lower edge of the PC opens at this point, a bit like a jaw, when you insert a USB key or peripheral.
A microSD memory card reader and a headphone / microphone jack complete the package.
5.Microsoft Surface Pro 7
- CPU: 1.3GHz Intel Core i7-1065G7
- RAM: 16GB
- Storage: 512GB SSD
- Display: 12.3-inch FHD Touch (2736 x 1824)
- GPU: Integrated Intel Iris Plus
- Battery: Up to 10.5 hours
- Weight: 1.7 lbs
An ultrabook computer disguised as a tablet
Is it a tablet or a computer? Technically the Surface Pro 7 is sold as a tablet, but when you look under the hood and add the keyboard and mouse to it, it becomes a real laptop.
The beauty of it with the Surface is that it is much lighter than an ultrabook computer which will typically weigh 3 pounds. At 1.7 pounds, the Surface 7 Pro beats down those computers and becomes super convenient on the go.
Behind its 12.3-inch screen, there are literally quality laptop components.
The Surface Pro is attractive due to its small size, practicality, and ergonomics. But is it really worth its price? What is its hardware performance worth? Is it a good machine for everyday use? We make every effort to answer these questions in our test, as clearly and transparently as possible.
Regarding the input mode (keyboard and mouse pad) Microsoft is innovating from the good to the bad. Indeed, the Surface Pro is delivered without a keyboard since it can be used entirely in a tactile manner. It is, therefore, possible to buy the keyboard and its integrated touchpad, separately as well as the Surface Pen for drawing addicts. In addition, this keyboard also serves as a "cover": it folds up and protects the screen from the Pro Surface.
The good side of this innovation lies in the fact that it is possible to choose the color of its keyboard/cover and to easily change it in the event of a problem (the classic glass of water spilled on the keyboard will no longer be a problem. ). What we find a little less enjoyable is that this keyboard is not included as standard with the Surface Pro. It will therefore be necessary to put your hand in the wallet to acquire one and take full advantage of the computer.
Performance: The Microsoft Surface Pro is offered in several versions. These differ by their internal components. While the slab will always be the same, the performance will not be similar. Note that one of the versions is offered with an Intel Core i7 processor, 512GB SSD, and 16GB of RAM. We have deliberately chosen not to tackle it in our test, because of the configuration which is weak: this makes it a limited and not very powerful machine that we do not recommend.
Lightweight and solid
One of the great strengths of the Surface Pro 7 is its weight, which falls below the 800-gram mark. In order to produce a featherweight tablet pc, Microsoft has revised the design of its machine by refining the lines of the latter. The product is very thin, compact, and fits in a small pocket without the slightest hassle. We like the design aspect of the chassis as well as its robustness.
Beautiful image and high resolution
Microsoft hits hard on the Surface Pro by offering a beautiful 12.3-inch screen in 2K resolution (2736 x 1824). The display is magnified and the details are crisp. Note that in order to obtain a 2K touch screen, the display technology is proprietary to Microsoft and is based on PixelSense.
In order to lighten the device but above all to gain finesse, the choice was made to mainly integrate USB-C ports. Note, however, the presence of a USB-A port (USB of "normal" size), in order to be able to connect any USB device to the Surface. Microsoft is betting on the future as more and more devices work on the USB-C standard. We are also seeing more and more external screens offering this transmission protocol.
6.Huawei MateBook X
- CPU: 2.7GHz Intel Core i7-7500U
- RAM: 8GB
- Storage: 512GB SSD
- Display: 13-inch 2K Touch (2160 x 1440)
- GPU: Integrated Intel HD 620
- Battery: Up to 8 hours
- Weight: 2.31 lbs
The Huawei Matebook X Pro features a 10th generation i7 processor (1065G7) clocked at 1.3Ghz but with a Turbo boost up to 4.2Ghz, a 512GB SSD, and 16GB of RAM. Designed to be truly versatile, this realtor's laptop can be useful both for video and photo editing, or even for gaming if you feel like you need a break.
The 13.9 ″ (35cm) screen has a resolution of 3000 x 2000 pixels (260dpi). The big advantage of this one lies in its surface, it covers no less than 91% of the area which is dedicated to it, thus sporting very fine lines and total immersion in the work. Bulk, the screen is also tactile, a fingerprint reader is affixed above the keyboard and the computer has USB Type-C ports (3.0 and 2.0), thus giving it a bright future in terms of USB standards.
On the top of the device, we will discover, as usual with Huawei, the name of the brand, integrated into shiny silver metal which contributes to the premium appearance of the Matebook X. Originally, there is a green version (more close to a duck blue), that Huawei did not intend to market the latter on the French store. The manufacturer seems to have changed its mind and we can currently find the two editions in its online store. It would have been a shame to deprive yourself of this color, which is simply splendid.
The Matebook X is no exception to what Huawei is used to offer: a sumptuous brushed aluminum chassis, in an ultra-portable format 284.4 mm wide by 206.7 mm long. The device is mostly less than 1.5 cm thick (the device is only 13.6 mm, more precisely). All for a featherweight of 1 kg, yes you read that right, only 1 kg.
Under the hood, the Huawei Matebook X has the 10th generation Intel Core i7 microprocessor, with an Intel UHD Graphics GPU, combined with a 512 GB SSD drive and 16 GB of RAM. Obviously, this machine is not exactly made for heavy gaming sessions. As proof, during a launch of an already well underway part of Jurassic World Evolution, playing correctly instantly became impossible. The graphics settings were automatically found at their lowest, generating textures without nuance or detail. In-game, the machine failed to keep pace and was "rowing" to get from place to place on the map or even to display a mission notification. Yet the heat produced never reached the unbearable region and the fans remained absolutely silent.
To the right of the device, there is a first USB-C connector. On the left is a 3.5mm mini-jack port as well as a second USB-C port. Both will be used for recharging, for data transfer, or for connecting an external screen. Two USB-C ports, therefore, which can seem problematic if you do not have a HUB integrating USB-A sockets to connect a USB key, for example. This is the price to pay for an ultraportable. The problem will be quickly resolved via a small USB hub or a simple adapter.
Only 2 holes concealing 2 microphones on the front edge and two openings allowing sound to exit to the left and right of the device, each housing two speakers. After a few plays, the sound is surprising. Obviously, the whole lacks depth in the bass, but listening is very pleasant even at full volume and does not saturate. All frequencies are audible and well balanced. The Matebook X offers audio quality that has nothing to envy to higher riders .
7.Apple MacBook Pro
- CPU: 1.8GHz Intel Core i5 (8th Gen)
- RAM: 8GB
- Storage: 256GB SSD
- Display: 13.3-inch 2K (2560 x 1600)
- GPU: Integrated Intel Iris Plus 645
- Battery: Up to 10 hours
- Weight: 3.1 lbs
How to Pick Laptops for Realtors & Real Estate Agents in 2021 | Ultimate Guide
Choosing a powerful realtor's laptop can be difficult, given the number of models on the market. We suggest you decipher the main points that will help you understand which configuration to choose for which professional need.
What type of laptop should you choose?
Your choice of the machine should be based on your needs. For example, a graphic designer by trade will not need the same internal components as a sound engineer and vice versa.
Powerful laptops for video editing
When the topic of video editing is discussed, the software that comes up most often is Adobe Premiere Pro and Adobe After Effects. Video editing requires a powerful computer, especially for After Effects software. The latter, like similar software, requires a minimum of 16GB of RAM (also known as RAM) and it is no luxury to go up to 32GB of RAM.
In addition, it is mandatory that the computer has a dedicated powerful graphics card, in addition to the basic graphics chipset.
Laptops for photo editing and graphic art
To work on the visual (retouching and photomontages, illustration, vectorization, etc.), it is important to choose a computer with a dedicated graphics card. It will also be necessary to pay attention to the RAM memory, we recommend 16GB not to be limited. An internal SSD might be a good idea to speed up the whole system.
Computers for music production
Computer-assisted music (MAO) requires more or less material resources, in relation to your use. Orchestral music, using heavy-load virtual instruments, is more resource-intensive than an electronic composition based on virtual synthesizers.
In computer music, the integrated sound card is irrelevant (since you will have to buy an external one). A good processor (minimum i5), lots of RAM (minimum 16GB RAM) and an SSD drive should be preferred.
Find our selection of the Best Gaming Laptops under 700.
What are the criteria to take into account?
Depending on your use, the selection criteria will differ. Here are the main points to think about when choosing a business laptop.
Although it is tempting to have a large screen, it is often better to choose a medium-sized screen (between 13 and 15.6 inches is ideal), even if it means using it in conjunction with an external screen. Conversely, a 17-inch laptop will be heavier and bigger, and therefore more restrictive to transport.
Amount of random access memory (RAM)
This component is among those that give your machine the power to perform a task. For business use, the bare minimum is 8GB of RAM to avoid a computer that slows down when lots of windows are open.
The processor is one of the most important components. Unlike RAM memory modules (which can be changed and therefore increase the power of the PC in most cases), the processor is soldered directly to the motherboard of the machine.
For use at work, the minimum is an i5 (Intel brand).
Internal storage drive
The prices of solid-state drives (flash memory drives) have fallen sharply in recent years. An SSD considerably accelerates the speed of a computer compared to a hard disk drive (HDD).
There are two schools of thought on this subject:
A large SSD drive of 500GB or even 1TB internally. This solution makes it possible to have a high-speed laptop, however, it is rare to find laptops with a 1TB internal drive. Often the change will have to be done yourself or by a professional after purchasing the computer.
A small 128 to 256GB internal SSD drive that will house the operating system (Windows 10) and the most frequently used software, coupled with a 500GB to 1TB hard drive (also internal) to house documents.
Is a Mac laptop suitable for real estate agents?
We believe macOS laptops are perfect for real estate agents because they offer consistent performance and long battery life. These devices also do not affect daily life very much. In addition, compared to Windows and Linux, macOS is a productivity-focused operating system.
Should I choose a tablet PC instead?
Document preparation is an important task in your area, and a focused environment is required to make it happen. Tablet PCs like the iPad have a long way to go, but it takes a lot of accessories to provide such a working environment. Instead, it is better to choose a good laptop.
How much storage do I need for my laptop?
The exact amount of storage required varies from workflow to workflow. For example, if you want to store all your documents in an online service, you need 128GB of storage. On the other hand, if you want to store all your media files locally, it is better to get a laptop with a capacity of 512GB or more.
Are Chromebooks suitable for real estate investors?
Again, Chromebooks have a long way to go since their inception. However, you may like native apps that don't require an internet connection for all features. That's why we prioritize Windows/Mac devices over Chromebooks.
Need to get a 2-in-1 device?
The 2in 1 device currently on the market offers the best of both worlds. On the one hand, you can enjoy the power and convenience of a traditional laptop, including a keyboard experience. On the other hand, you can choose the tablet mode to suit your media consumption and different needs.
While this tsunami of computers with all different characteristics may seem overwhelming, choosing your computer isn't that difficult. We advise you to think about your needs and the optimal recommendations of the software you use. This should allow you to orient your choice otherwise you can always consult our selection of all categories to choose the best laptop.
Top-Rated Laptops for Realtors & Real Estate Agents 2021